Shipping & Returns
Vine on Main Return Policy:
We only offer store credit for returns. Purchases must be returned within 15 days of the delivery date as shown on the shipment tracking. There is a 3% restocking fee on all returns.
All items must be returned to us in the condition they were received. Items must be returned unworn, unwashed and smoke, deodorant and perfume free. All original tags must be attached.
The following items are final sale and cannot be returned:
- Items purchased with a discount code or sale of 20% off or more
- Items marked 'final sale' on website
- Hats
- Shoes
- Accessories
- Jewelry
- Hair and Other Accessories
- Home Decor
- Gourmet Food items of any kind
- Candles or any other type of home fragrance
- Home Decor Items
- Holiday Items (Christmas, Thanksgiving, Easter, Valentines, Halloween etc.)
All items must be delivered back to Vine on Main within 15 days of delivery (as stated on the tracking number). We will use the delivery date from the original order. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense or donated to a local nonprofit. After the 15 day return period, we are unable to accept returns on any purchases.
Please include a copy of your receipt and/or order number or packing slip. If you do not have your order number or have any questions, please contact us at orders@vineonmain.com or call during business hours at (903)339-1341.
The return shipping is the responsibility of the customer. We are unable to provide return labels. Please send returns to:
Vine On Main
vineonmainstreet.com
218 S. Main Street
Jacksonville, TX 75766